Receiving baggage
A passenger gets his checked baggage just after its presentation for issuing by an air carrier at the destination. Checked baggage is given to the passenger – the bearer of the baggage tag.
If a person claiming for receiving his baggage can not deliver his baggage check and a baggage tag coupon then baggage may be granted to such person only on condition that he presents an evidence (inventory of property) of his right on this luggage. If a passenger does not have his baggage tag coupon this fact is registered and confirmed by an act.
Delivery of baggage carried out at the destination, to which this baggage was accepted for carriage. However, at a passenger’s request, baggage may be issued at an intermediate point if it does not cause delay in departing the aircraft.
The passenger who has his baggage tag coupon and receives his baggage without complaint in a writing form and within the time for delivering baggage then this fact is consider, as an evidence that the baggage was delivered safely intact and in accordance with the air carriage agreement.
In all cases related with delay in delivery of luggage and its shortage, damage or loss, as well as in the case of issuing the baggage without a baggage check or a baggage tag coupon one draws a PIR act, which shall be signed by an air carrier’s representative and the passenger before this passenger leaves the airport. One copy is given to the passenger and the second is passed to the air carrier’s claims service.
Baggage clearance without checking its damage by an act does not deprive the owner of the luggage with his right to submit a claim to the air carrier if it is proved that the airline’s officials refused to make such act.
Carriage of animals and birds
If you decide to take your birds and animals with you in a journey then you should know by all means that they are accepted for air carriage by a prior agreement with the air carrier and are carried in the aircraft’s cargo compartment.
At the time of booking the carriage a passenger reports to the air carrier about the number of carrying animals and birds.
The size of the container should allow the animal to stand at full height and rotate 360 degrees around. The bottom of the container should be waterproof and covered with an absorbent material. As an exception, one allows carrying animals and birds in a sealed baskets or cages, covered with thick opaque cloth.
Weight of the animal and its container is not included in the free baggage allowance and is paid only as excess baggage.
Only guide dogs accompanying their owners in the flight are carried free of charge.
To transport your pet you will be required the following documents:
- Veterinary certificate;
- Health certificate. It is issued by any state veterinary clinic. The certificate shall contain information about immunizations by age. The last rabies inoculation should be made no earlier than one year and not later than two months before departure.
Please note that some countries have very strict restrictions or a ban on importation of animals, so please inquire the rules of their entry into the country of destination in advance. Check out the documents proving that they are healthy.
A passenger is solely responsible for his pets. The airline is not liable for injury, illness, loss, delay of delivery when delivering in transit through other countries or territories.
Animals and birds are accepted for carriage, provided that the passenger assumes full responsibility for the consequences that may occur during this carriage.
A passenger is responsible for compliance with all requirements of the air carrier and he reimburses the losses and extra costs to the air carrier incurred by him when carrying animals / birds.
It is prohibited to carry cargo containing foods in the luggage compartment, in which animals / birds will be carried because there is a risk for infection of the latter.
Oversized baggage
Ski equipment, ski boards (snowboards), water skis, surfboards, golf equipment, bicycles, skateboards, roller and hockey skates are included in the free baggage allowance.
Skis, ski boards
The ski equipment set includes: a pair of skis, poles, boots and all of this is carried free of charge if the total weight of your luggage, along with ski equipment, does not exceed the applicable free baggage allowance in this destination.
If, in total, you have excess weight of your baggage and the maximum weight of the ski equipment (skis or snowboard, ski poles, boots) is not more than 15 kg then one set to be charged, as 3 kg or actual weight (whichever is less); also, the actual excess piece / piece s of luggage to be registered is payable.
If your outfit’s weight exceeds 15 kg then each additional kilogram shall be paid at the prevailing rate of payment for excess baggage in this destination.
Water skis, surfboards
They are carried free of charge if the total weight of your luggage, along with water sports outfit, does not exceed the applicable free baggage allowance in this destination. If, in total, you have excess weight of your baggage and the maximum weight of water equipment (skis or surfboard) is not more than 15 kg then one set to be charged, as 3 kg or actual weight (whichever is less), also, the actual excess piece / piece s of luggage to be registered is payable.
If your outfit’s weight exceeds 15 kg then each additional kilogram shall be paid at the prevailing rate of payment for excess baggage in this destination.
Golf equipment
This is carried free of charge if the total weight of your luggage, along with a set of golf, does not exceed the applicable free baggage allowance in this destination. If, in total, you have excess weight of your baggage and the maximum weight of your set for the game of golf is not more than 15 kg then one set to be charged, as 6 kg or actual weight (whichever is less); also, the actual excess piece / piece s of luggage to be registered is payable.
Bicycle
Bicycles are accepted for carriage by a prior agreement with the air carrier. They are carried free of charge if the total weight of your luggage, along with the bike, does not exceed the established free baggage allowance norms in this destination.
Skateboards / roller and hockey skates
Skateboards, roller and hockey skates are accepted for carriage without the prior consent with an air carrier. They are carried free of charge if the total weight of your luggage, along with sports equipment, does not exceed the established free baggage allowance norms in this destination.
Hockey sticks and vaulting poles
Carriage of hockey sticks and vaulting poles are not included in the free baggage allowance and is paid at the rate of oversized baggage established in each of the two baggage carriage systems.
Baby prams
Baby prams (including the strollers foldable on a “cane” design) are carried in the luggage compartment and are accepted for carriage free of charge in excess baggage.
You may use a stroller at the airport before boarding. After you hear the announcement that boarding has started you will have to hand over your pram to an airport employee to load it into the in the aircraft’s luggage compartment.
Musical Instruments
Carriage of musical instruments is carried out in both the luggage compartment and in the passenger cabin. When carrying musical instruments in the cabin one applies the rules for carrying baggage in a passenger seat.
Wheelchairs
They are carried free of charge in excess baggage.
- Wheelchairs with dry-charged batteries are carried in the luggage compartment, provided that the battery is disconnected, battery terminals insulated to prevent accidental short-circuit and the battery is securely attached to the wheelchair.
- Wheelchairs with helium type batteries can be carried without disconnecting the battery, provided that the battery clamp is insulated.
- Wheelchairs with electrolyte batteries are carried in the luggage compartment, provided that the battery is disconnected, battery clamp is insulated, and the battery is packed in a container with absorbent material and is properly labeled.
Luggage carried in a passenger seat
Baggage requiring special conditions/norms of carriage (e.g. valuable, fragile and breakable objects) may be accepted for carriage in the aircraft’s passenger cabin if:
- The passenger has agreed with the airline for this service in advance;
- Baggage has passed through a special examination, as regards aviation safety.
If such baggage has large dimensions a passenger must pay for an additional seat on the passenger fare (a fee for carrying excess baggage will not be charged in this case). The weight of such baggage may not exceed 75 kg and its dimensions should not exceed the dimensions of the passenger seat.
Such baggage is placed in an armchair next to the window and is locked by a seat belt. Baggage that requires special conditions for carriage and carrying in the aircraft’s passenger cabin is subjected to check. The passenger is responsible for its integrity and safety. Baggage carrying out in the passenger cabin should be packed in such a way to prevent damaging aircraft’s cabin equipment during carriage.
Oversized and heavy luggage
The passenger’s baggage should not exceed 158 cm in three dimensions and weigh no more than 32 kg.
- In some cases, one allows accepting luggage weighing from 32 to 50 kg and, as total of three dimensions having the size up to 203 cm; however, the carriage of baggage should be agreed upon with the air carrier in advance.
- If there is no prior approval then the air carrier has the right to deny carriage of oversized and heavy baggage.
- The items whose size exceeds 203 cm in the sum of three dimensions and their total weight – 50 kg are accepted for carriage only as cargo.
Packing Luggage
A very important detail to ensure reliability and safety of your luggage during carriage is its packaging, which should ensure the preservation of content for delivery on the plane and from the plane at the airport.
Luggage is carried in ordinary suitcases, bags, baskets, bags, boxes, and other such packages having a handle for carrying. Baggage, if necessary, is strapped by solid and durable rope, cord, strap or similar device. Locks for containers should be intact and properly closed.
Suitcases, bags, briefcases and baskets with no locks should be specially packaged and protected from an access to their content.
Packing of the checked baggage should ensure safety of the content under normal measures of their handling during all operations on carriage.
Each baggage piece delivered to a luggage compartment should have a separate package. Mixing two or more things having separate packages in one piece is prohibited.
Items in shopping bags are accepted for carriage, as checked baggage, in special packages only.
Passengers are recommended to have identifying marks with the passenger’s name and his address inside and outside of a luggage.
Attention to passengers!
The air carrier has the right to refuse accepting checked baggage if this baggage is not in a package that ensures its safety during carriage.
It is not recommended to hand over money, keys, tickets, documents and other valuables to the luggage compartment.
Free baggage allowance norms
The free baggage allowance norms are established for each passenger older two years old, and, as a rule, for each type, class and model of aircraft and class of service by the air carrier’s Regulations.
The free baggage allowance norms are reported to a passenger when booking a seat or selling air tickets to him and/or this is noted on the air ticket.
Cargo/baggage carriage is charged at their actual weight, including the weight of the container or packaging for cargo/baggage.
At the request from a group of passengers or with the consent of the latter, the air carrier may apply a total free baggage allowance.
Luggage
All carrying items, both baggage and hand luggage, should be weighed and taken into consideration when checking out in an effort to ensure safety, correct payload placing onboard the aircraft.
When carrying checked baggage a baggage check is issued, which is a witness that your baggage was checked and all conditions of the air carriage contract were followed to.
If a passenger intends brining his baggage in greater numbers than had been previously booked and paid for, the baggage is accepted for carriage only if free tonnage is available and he additionally paid for this baggage.
Baggage of the passenger who did not appear for boarding after the check-in is closed, as well as baggage and hand luggage of a transit passenger who did not appear for boarding are subjected to removal from the aircraft and should be inspected.
The norm and payment for carrying checked baggage is determined by weight and is established in appropriate tariffs.
Weight of one piece of luggage should not exceed the norms/standards established by the air carrier:
- 20 kg in the economy class and 30 kg in the business class for international flights;
- 20 kg in the tourist’s class and 15 kilos in the economy class for domestic flights.
The maximal size of luggage should not exceed the dimensions of 55/50/100 cm
Taking luggage for check a passenger is given a baggage tag coupon for each piece of checked baggage. The baggage tag coupon is used to identify the luggage.
After checking luggage, the air carrier accepts responsibility for the safety of the luggage contents, packaging integrity and for its carriage.
Since the delivery of checked baggage for carriage until the time of its issuance, the passenger’s access to his baggage is prohibited excepting the cases of identification or further inspection by relevant services.
Each piece of checked baggage should have proper packaging that ensures its safety during carriage.
Attention to passengers!
An air carrier is not responsible for the safety of carrying fragile items, perishable goods, documents, money, securities or other valuables, as well as any other valuable or personal items, materials or passenger’s handicrafts in checked baggage with the exception when the air carrier takes such responsibility in accordance with the air carriage contract.