Content of air ticket
A paper air ticket contains at least the following information:
- Air ticket’s number;
- Passenger’s family name/surname and the first name;
- The name and serial number of the passenger’s identification document;
- Air carrier’s name and/or code;
- The number, date and time of departure;
- The name and/or the code of departures and destinations;
- The codes of class and status of booking;
- The base air fare code;
- The level of the tariff;
- Equivalent to the tariff, if applicable;
- Charges, if applicable;
- The air ticket’s total cost;
- Form of payment;
- Extraction from the Regulations and Terms of Carriage;
- Date and place of issue;
- The number of the air carrier’s individual validate or name of the agent who issued the air ticket, if applicable;
- A summary of the important requirements of the Air Carriage Regulations;
- Other necessary information in accordance with the Air Carriage Regulations, or with these Regulations.
E-ticket includes:
- Flight coupon in the quantity equaling the number of flights;
- The control coupon;
- The agent’s coupon;
- Itinerary/receipt.
E-ticket contains the following information:
- Air carrier’s name and/or code;
- The flight number;
- The date of departure;
- The name and/or code of departures and destinations for each flight;
- The time of departure;
- Code of the class of booking;
- Code of the booking status.
Itinerary/receipt contains the following information:
- Surname, the first name, father’s name, series and number of an identity document – when flying on domestic air routes;
- The surname and other information required by international standards – when flying on international air routes;
- Air carrier’s name and/or code;
- The flight number;
- The date of departure;
- The time of departure;
- The name and/or code of departures and destinations for each flight;
- The tariff;
- Air fare’s equivalent (if applicable);
- The total cost of carriage;
- Form of payment;
- Charges (if applicable);
- The name and/or the code of the class of booking;
- Code of the booking status;
- The date of issuing;
- The name of the agent who issued the air ticket;
- Of free baggage allowance, if applicable by an air carrier;
- The e-ticket’ unique number;
- Other relevant information in accordance with the air carrier’s Regulations or with these Regulations.
3.1.5. E-ticket’s flight coupon has the following statuses:
- Opened for use;
- Airport’s control;
- Has been checked-in;
- Exchange/re-issue;
- Used for the carriage/used;
- Carriage is not on schedule;
- Passenger was delivered onboard;
- For information only;
- Printed;
- Returned;
- Suspended;
- Not available for use;
- Annulled;
- Exchange during printing out;
- Closed;
- Another status in accordance with the Air Carrier’s Regulations or with these Regulations.
Air ticket’s check-in
3.2.1. The form of an air ticket/air waybill for each air carrier of the Kyrgyz Republic, including any changes in it, should meet the minimal international requirements established by IATA for this.
3.2.2. Any corrections or changes made in the air ticket/air waybill are considered valid if they are made and confirmed by the air carrier in accordance with the Air Carrier’s Regulations.
Air ticket’s validity and useful time
An air ticket is valid for carriage transportation in accordance with the route section in it, the class of service, date and flight, for which a seat was reserved. If the air ticket is issued without a reservation mark (with open date) then the seat is reserved in accordance with the passengers’ request if there are some non-reserved seats, as well as free class, on which the air ticket was booked on the requested flight. Place and date of issuance of the air ticket should be displayed on all its flight coupons.
3.3.2. An air ticket is considered invalid in the following cases:
- The air ticket was claimed to be lost;
- It has been recognized, as a fake ticket;
- The air ticket was not issued in accordance with the rules and in the order established by the air carrier;
- The changes that are not authorized by the air carrier or not provided by the air carrier’s Regulations were entered on the air ticket;
- The air ticket is damaged or missing the passenger’s coupon;
- The ticket was issued by a person who is not entitled to do so.
The air ticket recognized, as invalid by the air carrier’s fault should be replaced.
Recognizing air ticket to be invalid one is issued by the air carrier by means of the relevant act with indicating the reasons for such action.
A passenger retains the passenger’s air ticket and all unused flight coupons for the entire period of the carriage, as well as he presents them to air carrier’s representatives at the request of the latter.
In the case loss and/or damage of the air ticket or any part thereof, the air carrier may, by the passenger’s request, issue a new air ticket instead of the lost air ticket but charging the fees provided by the air carrier’s Regulations.
In the case of issuing a duplicate air ticket to a passenger, the air ticket replaced by this duplicate is considered, as annulled.
An air ticket is not subjected to handing over and using by another person. The person who presents an air ticket on the other person’s name is not entitled to carriage.
The air ticket’s useful time includes:
- Total useful time of the air ticket;
- Useful time for the flight.
Within the air ticket’s total useful time the passenger is granted the right to use the air ticket for all operations provided by the rules of carriage, including for getting a seat on a certain flight, as well as the amounts for all or part of the non-operated carriage and other calculations. The total useful time covers the period from the date of issue of the air ticket to a passenger and to the deadline provided to the passenger to get money for the unused air ticket.
The air ticket’s useful time is extended until the nearest air carrier’s flight, on which there is a free seat of the class of service that corresponds to the initial tariff, on which the payment was made, so there will be no additional charge if the passenger was unable to fly during the validity of the air ticket in the case of:
- Cancelled flight, on which the passenger has booked a seat;
- Cancelled aircraft’s stop on schedule at the point that is the point of departure, destination and /or stopover for the passenger;
- No-flight according to schedule;
- Not providing service on the class specified in the air ticket;
- Not providing a previously booked seat to the passenger in the aircraft.
As regards the air ticket, the useful time of which is one year, the validity period is extended for not more than 3 (three) months from the date specified in the medical report, and, if the air ticket’s useful time is different – for not more than 7 (seven) days.
If a passenger who has an air ticket with open date of departure applies with his request on booking carriage and the air carrier is unable to provide with a passenger seat and carrying capacity during the term of the agreement on air transportation then the air carrier books a seat on the next flight, on which there is a free seat and the carrying capacity for the class of service that corresponds to the fare paid.
If a passenger is unable to complete the started flight during the term of the air ticket’s useful time due to his illness or the illness of a member of his family who travels together with him then the validity of such air ticket is extended until the date when, according to a medical conclusion, he or the family member will be able to fly by this flight or after that date to the air carrier’s nearest flight, on which there are available seats on the class of service corresponding to the initially paid fare.
An air ticket is invalid for carriage with unused flight coupon if the following flight coupons have already been used.